Guides

A conversation script: what to say when a parent says I'm fine.
How to Ask Your Parents Where Their Important Papers Are
The questions to ask your parents about their important papers, the exact words to open with, and what to say when they push back. Read more...
The Family Scam Shield: a STOP Before You Pay card and a family code word plan.
Grandparent Scam: How a Family Code Word Protects Your Parents
How the grandparent scam works, and three family rules plus a code word that stop most of these calls. Set it up with your parents in 15 minutes. Read more...
A page from a family plan for organizing a parent's papers: pick your point person and backup.
What to Do When a Parent Dies: A Checklist
A calm, step-by-step checklist for the first days, weeks and months after a parent dies, with the exact words official US agencies use. Read more...
Family emergency binder pages and the Family Hub spreadsheet for organizing a parent's important papers.
Family Emergency Binder Checklist for Your Parents
What to put in a family emergency binder for your parents: the 10 items to start with, the full checklist, and the one rule that keeps it safe. Read more...